Returns & Exchanges
At Canyon Offroad, we want you to be completely satisfied with your rugged apparel and gear. If your purchase doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Initiate Your Request
Log into our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely pack your items in their original packaging, ensuring all tags are intact and the gear is in its original, unworn condition.
Attach Shipping Label
Download and print the prepaid shipping label provided by our portal, then affix it clearly to the outside of your return package.
Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking number handy while we process your refund or replacement.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing